Information Technology Specialist 03D25

The Information Technology Specialist 03D25 is a critical role within our organization, responsible for the efficient and effective operation of our IT infrastructure and systems. This position serves as a key technical resource in managing enterprise-level information technology systems, network security, and ensuring continuous connectivity across all departments. The ideal candidate will be highly skilled in troubleshooting, problem-solving, and implementing forward-thinking IT solutions. Furthermore, the Information Technology Specialist will work closely with various teams to assess and fulfill their technological needs, ensuring optimal performance and accessibility. The role demands a proactive individual who is both detail-oriented and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

• Oversee the implementation and maintenance of essential IT infrastructure components.
• Develop, implement, and review system security policies and procedures.
• Provide technical support to all internal users on hardware and software issues.
• Conduct routine system and network performance audits and improvements.
• Coordinate with vendors and service providers for third-party technology services.
• Train staff on new technologies and best IT practices across departments.
• Ensure data integrity and cyber security across all organizational systems.
• Collaborate with cross-functional teams to determine IT technology needs.
• Monitor the organization's IT budget and ensure cost-effective solutions.
• Update and document IT inventory, processes, and system changes regularly.
• Lead the response to any IT-related incidents or outages swiftly and effectively.
• Research and recommend new IT systems and technology to enhance operations.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Minimum of three years of experience in an IT support specialist role.
• Strong understanding of network architecture and client-server technology.
• Experience with a variety of operating systems, including Windows and Linux.
• Excellent problem-solving, critical thinking, and communication skills.
• Ability to manage multiple projects and meet deadlines effectively.
• Certification in IT security or network administration is highly desirable.