Human Resources Administrator

JOB PURPOSE

• Assist in the implementation of HR policies and procedures to enhance employee experience and organisational effectiveness.
• Handles AESG’s HR processes in an efficient and effective manner
• Provide guidance and support to employees, line managers and division heads on HR-related matters.

QUALIFICATION / EXPERIENCE

• Bachelor’s degree level or any relevant academic and professional qualifications to carry out the role
• 1-2 years of experience in office administration

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QUALIFICATION / EXPERIENCE

• Some experience and basic competencies demonstrate
• Typically, in the early stages of their career

RESPONSIBILITIES

Payroll & Benefits

• Manage the administration of the South African medical insurance, ensuring employees are enrolled upon joining
• Support in payroll preparation by providing relevant data (joining date, salary change, allowances, deductions, unpaid leaves, etc.).
• Assist the employees with inquiries related to payroll & benefits.

Employee Relations

• Serve as first point of contact for employee’s general inquiries and concerns, assists with the employees’ requests related to HR and provide relevant information and updates.

File Management

• Maintain employee records and ensure all employment documents are saved accurately in individual employee folders (e.g. Employment contracts, Addendums, JD’s, passport copies, etc.)

HRIS Management

• Update HRIS (e.g., new hires, leavers, vacation, sick leaves, etc.), ensuring accuracy and completeness of data in the system.
• Provide training as needed to employees
• Manage leave tracking process within HRIS, including monitoring employee leave balances and updating records accurately and in a timely manner.
• Ensure compliance with company policies regarding leave management.

HR Policies and Procedures

• Work together with the HR Operations Manager on various HR policies and procedures, prepare relevant paperwork and keep them up to date in accordance with local employment laws.
• Employees to understand and adhere the company policies and procedures.

Offboarding

• Process the employee resignation/termination and prepare the relevant documentation for the offboarding process.
• Support leaving employees with the necessary information about the offboarding procedures relevant to their location.
• Ensure timely payment of end of service payments.
• Collaborate and assist with Dubai based PRO on the visa related processes for employees; assist in providing the relevant documents and employment information.

Performance Management

• Support and assist the in the Company performance management process.
• Assist and guide the employees and line manager for their goal setting, conducting performance reviews and creating development plans.

Training and Development

• Support in the arrangement of training courses, ensuring high attendance rates.
• Track attendance rates to the various courses.

Employee Engagement

• Assist in the coordination and execution of employee engagement initiatives, such as organizing events and wellness initiatives, preparing materials, and managing logistics.

Other responsibilities

• Assist with the Pre-onboarding and Onboarding of new employees for South Africa.
• Assists in implementing the company’s employee recognition programs, collaborates with the other departments to organise employee engagement events.
• Coordinate various HR projects, meetings, and training seminars; prepare reports and presentations for internal communications.
• Work proactively with other team members and the global HR team based on ad hoc projects.

COMPETENCIES

Leadership / Management skills

Taking initiative, learning from mentors, and demonstrating a strong work ethic. Displaying potential will be earmarked to take on additional responsibilities or more intricate tasks.

Communication / Collaboration

Clear verbal and written communication, active listening, and professional etiquette. Effectively convey ideas and information to colleagues and supervisors. Team player (collaboration), helpful, patient, friendly and respond promptly.

Technical Knowledge / Expertise

Developing a foundational understanding relevant to the role. Acquiring basic skills, tools, technology familiarity and industry terminology. Learning company processes and building a strong foundational skills set to support professional growth.

Creativity / Innovation

Learn to think outside the box, generate ideas, and contribute to brainstorming sessions. They also explore different techniques for sparking creativity.

Stakeholder Focus / Relationship Building

Understanding the importance of internal stakeholder management. Supporting in the management of third-party providers.

Strategic Vision / Planning

Understanding the companys mission, values, and basic strategic goals, including the basics of their role, company processes, and building foundational skills.

DEMONSTRATED KNOWLEDGE BASE AND PROFESSIONAL SKILLSET

Time Management / Planning

Actively practice time management techniques. Learn to create to-do lists, manage their calendars, and prioritise tasks. They become more efficient at handling their day-to-day responsibilities.

Industry Experience / Thought Leadership

Ability to work on a wide variety of project tasks, contributing to multiple tasks, the team and division (Operations). Actively contribute to their field by sharing insights and ideas.

Operational Delivery

Assist the operations / consultancy team and contribute to the successful delivery of projects or tasks. Learn to execute tasks efficiently and accurately, often following established procedures.

Leadership / Team Management Experience

Individual contributor – focusing on personal tasks and responsibilities, developing foundations skills, such as teamwork, communication and problem-solving. Upholding AESG core values.

Commercial Acumen / Business Development

Growing awareness of costs associated with designated tasks.

Problem Solving / Decision Making

Focusing on understanding the decision-making process, identifying problems, and solving them with guidance when required.

Employee Focus / Process Compliance

Individuals are introduced to the fundamentals of the employee-centric approach, recognising that the employees are the heart of AESG success. They can able to explain processes and policy to their fellow colleagues.

Upholding AESG Core Values:

• Honesty and Transparency: Admit mistakes.
• Stakeholder-centricity and Collaboration: Responding quickly.
• Adaptability and Flexibility: Learn new skills.
• Innovative culture: Be curious to learn new things.