Account And Relationship Management Executive

Role Overview

Wolters Kluwer is seeking an Account & Relationship Management Executive to manage and grow a portfolio of clients within its CP ESG Audit & Assurance solutions. The role focuses on building strong client relationships, driving account growth, and ensuring successful adoption of audit, risk, and assurance solutions.

Key Responsibilities

• Manage and develop relationships with key stakeholders across assigned accounts.
• Act as the primary point of contact for client needs, queries, and escalations.
• Identify and convert upsell and cross-sell opportunities within existing accounts.
• Support contract renewals, negotiations, and commercial discussions.
• Conduct regular client reviews to understand needs and drive value.
• Collaborate with internal teams to ensure smooth onboarding and delivery.
• Maintain CRM records, pipeline visibility, and accurate forecasting.
  
  
  

• Strong relationship management and communication skills.
• Experience in account management, sales, or customer success.
• Ability to negotiate and manage commercial discussions.
• Good understanding of audit, risk, or SaaS solutions (preferred).
• Strong analytical and CRM skills.
• Problem-solving mindset with a customer-first approach.
  
  
  

• Account growth and revenue expansion.
• Client retention and satisfaction.
• Upsell/cross-sell performance.
• Forecast accuracy and pipeline management