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Senior Officer CCS - GS

Talentmate

United Arab Emirates

3rd June 2026

2606-1830-1758

Job Description

Possess hands on experience in handling walk in customers.
Possess adequate skills in managing client service counter functions.
Act as the first point of contact for walk in clients, receive instructions/documents and attend client queries.
Carry out customer identification checks in line with standard operating procedure.
Handle day-to-day activities assigned by the unit head for all products pertaining to Corporate client services
Support relationship management teams by providing operational services and support to their clientele.
Possess experience on cash management operation functions like inward and outward remittances, cheque clearing.
Possess appropriate understanding on other cash management related products & procedures.
Ensure complete adherence to the policies and procedures laid down by FAB for operations without compromise to controls set as per departments SOP.
Review SOPs as per internal Audit and RMU requirement for the process handled.
Ensure that designated processes are managed efficiently with a high degree of accuracy and timeliness.
Maintain confidentiality of customer data in line with data leakage and prevention policy.
Actively participate in systems changes / process enhancements / pan bank initiatives in timely and effective manner.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	United Arab Emirates	City:	Abu Dhabi
Company Website:	https://www.bankfab.com/	Job Function:	Customer Service
Company Industry/ Sector:	Banking

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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