Laundry Attendant

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Laundry Attendant to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city’s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.

About The Job

Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Housekeeping department, the Laundry Attendant is responsible to dry clean and press guest, management staff, uniforms and other items such as curtains, bedspreads and any soft furnishings and upholstery according to prescribed standards. The Laundry Attendant reports to the Laundry Supervisor.

As Laundry Attendant, you will be responsible for the following duties:

• Operate laundry equipment, including washers, dryers, and ironers, in a safe and efficient manner.
• Load items into machines and ensure the correct use of cleaning agents and detergents as per standards.
• Sort laundered items by category (e.g., white linens, coloured linens) after drying.
• Fold, hang, and store linens and terry items in their designated storage areas.
• Sort, segregate, and fold all items requiring processing while maintaining quality standards.
• Complete the daily production report and submit it to the Supervisor at the end of each shift.
• Clean the lint trap of the dryer before each operation and as frequently as required during use.
• Maintain cleanliness and proper functioning of always assigned machinery and equipment, reporting any irregularities to the Supervisor.
• Always ensure the overall cleanliness and organization of the laundry area.
• Identify and segregate torn or stained items for reporting and further action.
• Adhere strictly to the policies and procedures outlined in the Employee Handbook, including Fire, Hygiene, Health, and Safety regulations.
• Report all potential and actual hazards immediately and ensure corrective action is taken.
• Report for duty on time, wearing the correct uniform and name tag.
• Perform additional duties as assigned by the Supervisor, Laundry Manager, or Management.
• Maintain an accurate logbook of daily production and chemical consumption.
• Attend all departmental training sessions and daily briefings.
• Participate actively in departmental communication meetings.
  
  

• Previous experience in the same role in a luxury hotel is required, resort experience is a plus
• Certification or Diploma in Hospitality Management is preferred
• Demonstrates strong physical stamina and the ability to remain standing for prolonged periods as required by the role
• Fluency in English is required; additional languages is an advantage
  
  

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.