The Project Manager will be responsible for establishing and driving strict project governance, inclusive of (but not limited to):
Developing the project plan
Risk/issue reporting and management
Managing change requests and project scope
Up-to-date tracking and reporting of projects (project status reports)
Management of projects actions
Managing project budget
Managing stakeholders (both internal and client)
Supporting and working with project resources
The Project Manager will be required to work with a cross section of both internal and external stakeholders to ensure the successful delivery of a variety of medium to large sized projects and initiatives. And as such the capability to effectively track and report across multiple projects will be a critical responsibility. The Project Manager must have the ability to communicate across all organisation levels effectively. The role will require a significant level of autonomous decision making, ability to re-prioritise on the go, and to know when to escalate as required.
Job Responsibilities
Ensure projects are delivered in alignment with the determined project framework (i.e. Waterfall, Scrum, Agile)
Ensuring strict project governance and frameworks are established across projects under their purview
Coordinating multiple streams or projects to represent a single view including development of Project Schedules, Risk Register, Actions Registers, Issue Registers and other associated project deliverables
Identify and schedule project deliverables, milestones and tasks
Driving the implementation of project framework and governance processes
Ensuring specialised project management methodologies, tools, and templates are applied where appropriate
Supporting and regularly engaging project teams to enhance the organisation’s project capabilities
Supporting business resources in the implementation of projects and initiatives of all sizes
Ensure client expectations are kept in line with Microsourcings goals
Identify, analyse, and manage change requests against the project scope
Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace
Complete all necessary training requirements and professional development opportunities, self and team
Qualifications:
Relevant tertiary qualifications in management or business discipline highly regarded
Experience working in outsourcing or a BPO environment preferred
Project Management qualifications will be highly regarded
Experience working directly with clients or client facing projects
High level of experience with stakeholder coordination and management
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