Telemarketing Executive 29N25

As a Telemarketing Executive, you will play a vital role in driving the success of our sales and marketing efforts through engaging communication strategies. You will be responsible for reaching out to prospective clients via telephone to promote products or services, foster customer relationships, and ultimately contribute to business growth. Your goal will be to meet and exceed defined sales targets while maintaining high levels of customer satisfaction. The ideal candidate will possess excellent communication skills, a persuasive demeanor, and the tenacity to thrive in a challenging yet rewarding environment. You will be joining a dynamic team that values innovation and customer-centric approaches.

Responsibilities

• Conduct outbound telemarketing calls to prospective clients to present our services.
• Identify potential customers and generate qualified leads for the sales team.
• Maintain accurate records of telephonic conversations and client interactions.
• Build and maintain strong customer relationships to ensure client retention.
• Meet or exceed daily, weekly, and monthly sales targets and KPIs.
• Use scripts to provide information about product features, prices, and benefits.
• Handle customer objections and convert inquiries into successful sales opportunities.
• Collaborate with team members to improve marketing and sales techniques.
• Follow up on leads and conduct research to develop future sales prospects.
• Provide feedback to management on customer needs, products, and competitive offers.
• Continuously upgrade knowledge on latest market trends and consumer preferences.
• Assist in the development of targeted marketing campaigns to boost engagement.

Requirements

• Proven experience in telemarketing, sales, or customer service roles preferred.
• Exceptional verbal communication skills with a clear and persuasive delivery.
• Ability to handle rejection and maintain a positive and determined attitude.
• Strong organizational skills and the ability to manage multiple tasks effectively.
• Comfortable working with computers and familiar with CRM software tools.
• Self-motivated with the ability to work independently and as part of a team.
• High school diploma or equivalent; additional qualifications are an advantage.