Senior Application Support Engineer Or SQL Developer

This role is designed for someone willing to learn from a base level. We provide comprehensive training on our systems , including full training and ongoing support on our Orbis application software. You will gain invaluable experience working with leading-edge technology and have the clear potential to progress into a Senior Project Role.

What Youll Do (Key Responsibilities)

• Work as an active member of the Project Delivery Team to configure MES solutions for our customers.
• Analyze and understand customer processes to ensure all project deliverables are met.
• Participate directly in the configuration, testing, and computer system validation (CSV) of the MES system.
• Follow the project plan and workflow, adhering to deadlines set by the Program Manager.
• Engage with customers at project meetings and take responsibility for following up on actions and issues.
• Operate within our ISO 9001 approved systems engineering methodology.
  
  

• A recent graduate with a degree in Computer Science, Engineering (Mechanical, Electrical, Electronic), Information Technology, agricultural science/business, or a related field with sufficient IT experience.
• Strong analytical abilities with the capacity to review data, articulate, and resolve complex problems.
• Excellent verbal and written communication skills, with the ability to be clear, articulate, and adapt to an audience.
• Detail-oriented with good organizational skills.
• A strong customer service orientation with the goal of meeting customer needs and becoming a trusted advisor.
• The ability to comprehend technical information related to computer software, computer, and network hardware.
• Proficiency with MS Office applications (Word, Excel, Visio, Project, PowerPoint).
• A quality-focused individual with a high sense of integrity.
  
  

• Database:
• Knowledge of SQL Databases and Microsoft SQL Management Studio.
• Good knowledge of T-SQL, including Stored Procedures, Views, Functions, and Triggers.
• Data:
• Knowledge of Data Analysis and Data Historians.
• Ability to diagnose and address operational data issues.
• Industry & Project:
• Industry knowledge in manufacturing, food and beverage processing, or pharmaceutical.
• A base knowledge of or strong interest in manufacturing processes and automation.
• Experience in software project delivery within process-oriented environments.
• Other Skills:
• Good documentation and validation skills.
• Experience with Version Control, specifically GIT.