Broadband Solutions Specialist

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe.

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

Advance Your Career - Join us today and be part of a team where your work makes an impact!

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

• HMO coverage for you and your family**
• Yearly Kick Off Parties with major giveaways (like the car in 2023)
• Get recognized through our ‘Value Awards’
• Grow your career - yes, we love to promote internally
• Do meaningful work and collaborate with the best
• 900 promotions given each year
• 2,700+ leadership training courses
  
  

As a Broadband Solutions Specialist, you will proactively contact customers who have expressed interest in internet services and convert those enquiries into confirmed subscriptions.

This is primarily an outbound sales role (80%), supported by inbound enquiries (20%). You will manage your own lead pipeline, follow up consistently, and drive conversions through confident and consultative selling.

Your goal is simple: turn interest into activation.

Your Daily Responsibilities

Outbound Sales & Lead Conversion (Primary Focus)

• Proactively contact warm leads who have expressed interest in broadband services
• Follow up on incomplete applications and pending enquiries
• Present suitable internet solutions based on customer needs
• Confidently discuss pricing, plans, and service inclusions
• Overcome objections and guide customers toward sign-up
• Consistently achieve daily, weekly, and monthly sales targets
  
  

Inbound Sales Support

• Handle inbound calls from prospective customers
• Convert enquiries into completed applications
• Provide accurate product information and service coverage details
  
  

Pipeline & CRM Management

• Maintain and manage your lead funnel
• Update CRM systems with accurate call notes and status updates
• Schedule follow-ups to maximize conversion opportunities
  
  

Customer Experience

• Deliver clear, confident, and professional communication
• Ensure a smooth and positive onboarding journey
  
  

a Bit About You

Other appropriate tasks and responsibilities as requested by Management

• At least 1 year of BPO sales experience (telco sales preferred)
• Strong outbound calling experience
• Comfortable working with sales targets and KPIs
• Confident in objection handling and closing
• Energetic, resilient, and performance-driven
• Strong communication and persuasion skills
• Ability to manage multiple follow-ups and leads
  
  

What Success Looks Like

• High contact-to-conversion rate
• Consistent achievement of sales targets
• Strong follow-up discipline
• Accurate CRM documentation
• Positive customer feedback
  
  

Join the A-Team and experience the A-Life!

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