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Customer Service Representative Financial Account

Talentmate

Philippines

1st December 2025

2512-19288-77

Job Description

Respond to customer inquiries regarding financial accounts via phone, email, and chat.
Provide detailed product and service information to assist customers effectively.
Resolve customer complaints and issues in a timely manner, ensuring customer satisfaction.
Maintain accurate records of customer interactions and transactions in the database.
Collaborate with team members to streamline processes and improve service delivery.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: Entry Level (02 years)
Skills and Competencies: Strong communication and interpersonal skills
Qualities and Traits: Patient and empathetic attitude towards customers
Responsibilities and Duties: Ability to multitask and manage time effectively
Working Conditions: Fast-paced environment with flexible working hours

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	Philippines	City:	Makati National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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