Service Advisor Wigan

Job Description

For the Service Advisor role, we’re looking for someone with a customer service background, keen to deliver excellent client experiences in the showroom. Whilst having worked in a similar role in a motor dealership will be advantageous, it isnt essential.

The role of Service Advisor is the public face of the aftersales department, and you will be providing a working relationship between service customers and the workshop department, ensuring excellent communication is maintained at all time and that customers get an excellent experience using our Chorley Group service departments, as well as the branch as a whole.

Other responsibilities for the role are;

• Dealing with necessary paperwork
• Preserving a high level of house keeping at all times
• Maintaining communication with the customer whilst their vehicle is being services/repaired and;
• Processing payments and follow up actions.
  
  

What We Are Looking For

Experience in the motor industry and/or service advisor role is preferred but not essential

No Specific Qualifications Needed

A good level of computer literacy

A keen eye for detail

Someone who has a passion to make things work – keep moving forward to reach the finish line everyday

Excellent customer service skills

Ability to work under pressure

When I join the team, what will I get in return?

• On target earnings of £32000, includes commissions and is uncapped.
• A great bonus scheme
• Excellent training and development
• Career progression
• Company benefits
• A great team of people to work with
  
  

Job Type: Permanent

Pay: £26,500.00-£32,000.00 per year

Additional Pay

• Bonus scheme
• Commission pay
  
  

Benefits

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Life insurance
• Referral programme
• Store discount
  
  

Schedule: Day shift

Experience: Service Advisor: 1 year (preferred)

Work Location: In person

‘No Agency CVs at this time’

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