Job Description

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Cold Caller

Wing is on an exciting mission to redefine the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

About the Role:

We are hiring an experienced Cold Caller to reach out to potential customers in the US markets. This role is ideal for someone who is persuasive, resilient, and comfortable initiating conversations that create sales opportunities.

Duties and Responsibilities include, but are not limited to:

  • Make outbound calls to prospects to introduce company products/services
  • Qualify leads and gather relevant business information
  • Overcome objections and convert cold leads into warm prospects
  • Update call results and notes accurately in CRM
  • Achieve daily and weekly call and conversion targets


Qualifications:

  • 1–2 years of experience as a Cold Caller or Telemarketer
  • Strong spoken English and a neutral accent
  • Experience handling US or AUS-based accounts
  • Excellent communication, listening, and objection-handling skills
  • Ability to work independently in a remote setup
  • Solid organizational skills
  • Excellent time management skills
  • Able to work on a graveyard shift
  • Familiarity with current technologies, like desktop sharing, cloud services, and VoIP
  • Experience with word-processing software and spreadsheets (e.g,. MS Office)
  • Knowledge of online calendars and scheduling (e.g,. Google Calendar)
  • Excellent phone, email, and instant messaging communication skills
  • Tech Savvy
  • Proactive attitude


Technical Requirements:

  • USB Headset with Noise Cancellation feature
  • Working Webcam
  • Computer with at least 1.8 GHz processor and at least 4GB RAM
  • Main Internet Service Speed: at least 25 Mbps cable connection
  • Backup Internet Service Speed: at least 10 Mbps


Benefits:

  • Health Insurance (HMO)
  • Performance Incentives
  • Job Security and Stability
  • Paid Training
  • Inclusive Culture
  • Upskilling Opportunities
  • 100% Work-From-Home
  • Exceptionally Supportive Team
  • Opportunities for Career Growth
  • Fun Work Environment
  • Holiday & Overtime Pay


Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Please note:

  • Only qualified candidates will be invited to take the assessment & scheduled for an interview
  • We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website
  • You may also refer your friends using our Affiliate Marketing Program and earn up to $30 if your referral is hired


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Manila, National Capital Region
Company Website: https://wingassistant.com/ Job Function: Call Center Operations
Company Industry/
Sector:
Internet Marketplace Platforms

What We Offer


About the Company

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