Senior Associate-Quality Assurance

Job Requirements

Job Requirements

Role/Job Title: Senior Analyst-QA

Function/ Department: Credit COE

Roles & Responsibilities

• To ensure Quality assurance & Collateral Hindsighting processes are deployed across credit process and vendors
• Devise and Deploy QA process in collateral & Non collateral product processes
• Measure / Monitor & publish QA scores across credit process / underwriting and Vendors
• Share Inputs from QA & Hindsighting process to improve credit process
• Ensure reduction of QA & collateral based hindsighting errors using automation and technology solutions
• Onboard and Manage QA vendors for effective functioning
  
  

• Drive collaboration with internal stakeholders to develop implementation plans for new / reengineered process
• Evaluate the growth strategy and plan scalability across credit process and products
• Recommend process changes in order to improve service efficiency and quality across Credit
• Monitor the defined business plan laid out during yearly planning