Technical Program Management IC4

Overview

Would you like to work in a dynamic environment and be a part of a team where learning and growth is a constant endeavour? We are the Windows Servicing and Delivery (WSD) organization with a core mission of accelerating innovation & building trust for the billions of customers we keep protected and productive. We deliver seamless and timely update experience for our customers in the existing and future versions of Windows across consumer, enterprise and Microsoft Cloud segments.

The Velocity team in WSD is the driving force behind how Windows evolves at scale. We are passionate about empowering engineers to deliver innovation faster, safer, and with greater impact than ever before. By building world-class tools, orchestrating seamless feature rollouts, and championing developer productivity, Velocity transforms the way Windows features reach millions of users worldwide. Our work is at the heart of Microsoft’s mission to keep customers secure, productive, and always on the cutting edge. If you thrive on solving complex challenges, collaborating across disciplines, and have a passion for making a tangible difference for engineers, Velocity is where you can amplify your impact and help shape the future of Windows.

We are looking for highly motivated Sr. Technical Program Manager, who has a passion for internal developers. The role will own programs end‑to‑end that improve engineering velocity and quality across Windows. You will partner deeply with SWE teams to identify friction, design pragmatic solutions (tooling, automation, orchestration), and drive measurable gains in developer productivity. You will be the connective tissue across teams - setting a clear vision, aligning stakeholders, managing risks, and delivering outcomes that matter.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Collaborate with engineering teams to understand pain points and opportunities for improving developer productivity.
• Drive the design and implementation of tools, processes, and frameworks that accelerate feature delivery and improve code quality.
• Lead cross-team initiatives, ensuring alignment on goals, timelines, and deliverables.
• Establish and track key performance indicators (KPIs) to measure the impact of productivity initiatives.
• Manage stakeholder communications, ensuring transparency and alignment across engineering, product, and operations.
• Foster a culture of continuous improvement and technical excellence within the team.
• Own end-to-end program delivery, from requirements gathering through execution and post-launch analysis.
• Manage schedules, risks, and issues with effective communication to the team, senior management, and partners.
• Provide subject matter expertise with exceptional depth of knowledge for the areas of ownership and integrated partner services.
  
  

Qualifications

Required Qualifications:

• Bachelors Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
• OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.
• Technical acumen and ability to dive deep to understand technical capabilities, assess dependencies, as part of architecting a solution.
• Understanding software development experience and tools.
• Solid collaboration, execution, and judgement skills to prioritize and drive work across multiple teams and in multiple development cycles.
• Great design and problem-solving skills, with a strong bias for simplification and automation.
• Experience in using data, experimentation, KPIs, and Key Results, to measure results and make informed business and product decisions.
• Proven ability to derive clarity from ambiguity, and direct teams to deliver effective solutions. 
• Effective leadership and high integrity in applying a growth mindset to learn from experience and build trust within your team and with external partners. 
• Great communications skills, both verbal and written. 
  

Preferred Qualifications

• 10 or more years of relevant experience and a degree in computer science or related field.
• Prior engineering experience.
• Experience in building AI powered experiences. 
• Experience in dealing with cross geographical teams and stakeholders.
• Exceptional interpersonal skills, including teamwork, facilitation and negotiation. 
  
  

Additional Details

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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