Project Manager

Area(s) of responsibility

Define UAT scope, objectives, and success criteria aligned with Sales - CRM workflows.

Develop UAT test plans, schedules, and resource allocation.

Coordinate with business stakeholders to align testing goals with Sales - CRM operations.

Oversee creation and execution of test cases based on business requirements.

Ensure coverage of critical Sales - CRM processes (e.g., lead management, opportunity tracking, quote generation, CRM integrations).

Lead and mentor UAT testers and business users.

Coordinate cross-functional testing efforts and manage dependencies.

Track, analyze, and escalate defects.

Collaborate with development and QA teams for resolution.

Provide regular status updates and reports to stakeholders.

Facilitate UAT sign-off and ensure stakeholder alignment.

Ensure UAT environment mirrors production.