MS - IT Infra Cloud - Senior Associate Sr Analyst - Infra Automation CSI Specialist - Operate

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Go-To-Market

Managed Services

Sector

Not Applicable

Programme Type

Experienced

Additional Responsibilities: (This field may be used to describe the daily role, duties and/or purpose of this Job Profile/Job Description. The field is limited to 500 characters, including spaces.)

Leads reliability improvements across applications, platforms, and cloud systems. Drives automation, enhances observability, optimizes performance, and conducts root-cause analysis. Partners with engineering teams to reduce toil, improve operational maturity, and strengthen service resilience.

Minimum Degree Required: Bachelors

Degree Preferred: Bachelors or master’s in science, Computer Science, Engineering

Minimum Years of Experience: 5-7 year(s)

Certifications Required: None

Certifications Preferred: AWS Solutions Architect Associate; Azure Administrator; Kubernetes CKA; Terraform Associate; ITIL Foundation, Observability certifications, Scripting and Coding Certifications will be great as well.

Required / Mandatory Knowledge/Skills: (character count limit 5000) *PLEASE ONLY USE THIS FIELD IF THIS IS A MUST HAVE SKILL FOR APPLICANT*

• Strong understanding of SRE practices including SLIs/SLOs, error budgets, service health, and operational KPIs
• Ability to automate operational tasks using Python, Shell, PowerShell, Go, or similar languages
• Experience improving alerting systems, reducing noise, and refining observability instrumentation
• Proficiency with cloud platforms and core services (compute, storage, networking, serverless)
• Experience executing root-cause analysis and problem management
• Ability to lead incident response and coordinate cross-team troubleshooting
• Experience identifying systemic reliability gaps and proposing engineering solutions
• Ability to design performance tests, validate reliability risks, and assess scalability
• Strong communication skills for partnering with development, operations, and leadership
  
  

Preferred Knowledge/Skills: (character count limit 5000)* PLEASE MAKE THIS A BULLETED LIST WHERE EACH SENTENCE STARTS WITH THE SAME VERB TENSE (I.E. PROVIDES, DEVELOPS, FACILITATES, ETC.)

• Leads tuning of monitoring rules, dashboards, and reliability metrics;
• Leads development of automation to reduce operational toil and manual interventions;
• Leads incident response actions and service stabilization procedures;
• Leads post-incident reviews and contributes to long-term fixes;
• Leads resilience initiatives such as chaos testing and failover drills;
• Leads capacity forecasting and risk identification;
• Leads refinement of operational standards, documentation, and runbooks;
• Leads collaboration with product and engineering teams to embed reliability requirements.

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